A big thank you to all of the staff from TGCA CARE that looked after my mum in her village while I was away they helped her settle in to the community lifestyle took her to the activities and to her appointments would recommend TGCA CARE
Thank you TGCA CARE for helping us fill gaps in our clients schedule as he lives remotley a lot of places said no but you said yes took it as a challlenge that you were determined to succeed at and that is excatly what you did client happy & us as providers happy.
I would like to express my gratitude for the care, support and love that Shireen has given our family over this extremely tough time. She went above and beyond what was needed. Everything she did was out of love even though she only knew us for a short amount of time.
Thank you very much. You have no idea how much I appreciate the service you provide and at such short notice. There is no one else like you!!...NO STRESS!! Jessica rang me this evening to introduce herself and I feel totally at ease with her being with Mum overnight.
Please pass on our sincere thanks to Debbie for her care and focus with Mum. It has been a great support for Vera and me.
I write now, to say thank you and your team for the absolutely outstanding support and care of Mum for the last few years and - in the last two years of his life - also for my father.
Almost without exception, all of the Companions who worked with Mum were overwhelmingly kind, patient, caring and very professional. They are in fact, a group of extraordinary women who all give over and above their expected remit. Over the years, they became almost part of our family. When my father also became quite unwell, we were so very, very grateful that the Companions extended themselves to also care for him too, in addition to Mum. It was a very challenging time for us and all of the carers and we are indebted to TGCA for going the extra mile during that period.
We also wanted to comment about the service generally. Pam does a superb job of coordinating it. Her personal service and her obvious concern for the clients is impressive. She often went out of her way to support us and to sort out problems. Despite the many clients I know that you have, she always made us feel special and unique. I can highly recommend this service. We are lucky to have access to it.
We have had the pleasure of using TGCA service from the end of November until the beginning of March.
Communication was easy and efficient with excellent flexibility. John has made great recovery from his stroke so we are now looking to the future and what he may need. We would not hesitate to recommend TGCA.
Daughter’s feedback about her Mother’s care. my thanks on behalf of the family for the excellent service your agency provided for Mum in often challenging circumstances.
In particular I would like to mention Gael. Gael has a way about her that made Mum comfortable, and it was through Gael’s care and attention that we managed to keep Mum in her own home for the last 3 months.
I am the youngest daughter of Kate. Andy was my mother’s caregiver for the last year of her life. I wanted to write to you as your company assigned her to my mother’s care. It is important to my father and I that we submit something that attests to Andy’s competency and compassion.
When a person is chronically ill people often define them by their disabilities. Their names become attached with conditions and care management. Andy treated my mother with respect. She recognised that we wanted to protect my mum’s dignity. She had the ability of bringing a smile to my mother’s face which was often shrouded in pain. She worked tirelessly to attend to her and aspects of our home.
I have worked in youth and adult development for 23 years as a health social worker, programme developer, programme and personal development manager. I am also a university educator and clinical supervisor. I have observed many practitioners attend to clients. Andy’s sensitivity and sincerity was so appreciated.
I lived with my mother for 33 years. She was the most influential person in my life and as such I was highly protective of her. My father and I were able to fulfil our employment responsibilities knowing that mum would be holistically cared for.
Please pass on our best wishes to her and our thanks for honouring the most magnificent women we have ever encountered.
TGCA have been with Mum for over a year now and her care over this time has been wonderful. The service provided is very reliable and to an excellent standard. Pam has put together and maintains a really good team of staff and really seems to understand the needs of her clients. All the support workers are doing a marvellous job in every aspect - in so many big and little ways. Mum often tells me she is happy, contented and I can really see that the care and attention, she receives has made a big difference to her health and happiness. Mum and I both feel that TGCA have her best interests at heart. Mum’s pet dog is also very well looked after and the house is spotless, and feels like a home. Thank you to everyone for such a professional and caring service that has enabled Mum to stay in her own home comfortably and safely. Both Mum and I have no hesitation in recommending TGCA's service.
TGCA has provided care for my Mum since July 2015. The support workers who look after her on a 24 hour basis fully understand her needs. They are also a source of company for my Mum and take her out for shopping and social activities. This has enabled her to continue to remain in her own home.
Towards the end our mother was completely bed ridden, suffering from bouts of dementia, and they coped marvelously; she always looked immaculate and happy. In fact they gave her the love and care that usually only family members are capable of.
For all enquiries,
Phone (03) 9813 1000
To request a call back email
info@tgcacare.com.au
15 years of experience providing aged care, companionship and support.